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The letter said he
wasn't happy with the way the product worked,
and then he went on telling me
that I was just a stupid jerk.
He told me I did not
deserve
to have this"simple, easy job",
that I was just a lazy person,
no, more like a lazy slob.
I ask you, where
does he get off
with speaking in this tone of voice?
But that is how he wants to be
and that is how he's made his choice.
To be the person
never happy,
always mad with this or that,
He likes complaining, never cheery,
never just a simple chat.
He targets things
that have no bearing
on the problem here at hand,
and yet he charges forth quite blindly
saying he will take a stand.
Attacking people,
not the problem,
never trying to make it right,
for all he wants is some attention
so that he can start a fight.
I read his letter
top to bottom,
then I gave a straight reply,
for he would never make me tremble;
he would never make me cry.
I wrote a letter in
plain English,
something he could understand,
defending firstly my position,
then defending this great brand.
My dearest
sir,
You are my client
asking me to make amends,
Now, what you do is your decision; what I do, it all depends.
So, first I'll start with how I'm feeling, and the reason I don't care,
for after telling me I'm stupid, I don't think you have a
prayer.
Now let us look at this fine product that you seem to think is
junk,
You tell me that it isn't working, but I think you're full of
bunk.
So, how'd you feel
about my answer? Really doesn't feel so good?
Well, maybe it would have been better if you spoke the way you
should.
A little pow'r, a little triumph, everything you seem to need,
just doesn't help you in this moment, now that you cannot
proceed.
I'll end this letter
with suggestions at the way that you should act,
if you would like to get some answers, not just how I can
react.
Please show respect with whom you're dealing; I may be your only
friend.
Don't try to act like you're a hero; on my answer you
depend.
And try to be more understanding; I'm just trying to do my
job,
and there is never any reason calling me a lazy slob.
Now, there's my
answer to your question,
Hope it helped you see the way, and if you send a better
letter,
I will try to make your day.
by David
Ronald Bruce Pekrul
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